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Course Code
28207 20
Course Title
ICT SYSTEMS SUPPORT LEVEL 2 DIPLOMA C&G
Level
Level 2
Duration
1 year
Entry Requirements
4 x GCSEs at grade C and D / 9-4 including maths and English or a Level 1 IT qualification plus maths and English. A commitment to learning and a keen interest in IT. If you do not meet these entry requirements please ask about our Level 1 Study Programmes.
Venue
DUNSTABLE
Start Date
September 2020
Days and Times

Is this course right for me?

Technologies and Computing have radically evolved and is now heavily embedded in everyday life. Through these, we communicate, manage our finances, plan our transport and much more. In 2018 in the UK, there were 338,000 workers in programming and software development which is only ONE of the hundreds of roles available in this sector. If you are looking to start a career or boost your existing skills in this pivotal industry, there is a course here for you.

Course Overview

This qualification will provide the underpinning knowledge and enhance your skills in providing Systems Support. There may also be an enhanced learning opportunity for you to study a CISCO qualification.

This is a 'hands on' qualification that will suit learners who would want to work in the Information and Communications Technologies (ICT) sector in a number of different job roles such as Database Administrators, IT Product Developers, Telecommunications Technicians, Systems Support Specialists etc. This qualification will help you to develop the transferable skills, attributes and behaviours needed to progress to further study at the next level and employment.

Areas of study could include: • Customer Support Provision • Install, configure and test ICT networks • Technical Fault Diagnosis • Maintain ICT equipment and Systems

We have high professional standards and expectations of our learners and expect excellent attendance, punctuality and commitment to learning to ensure you thrive on your course!

Lessons can consist of lectures, discussions, independent research, individual and group practical tasks.

Your Tutor will be on hand to support you throughout your course to develop your skills, prepare you for your next steps and help you to achieve your goals.

Your Study Programme includes valuable additions to help you succeed! • Personal Professional Development sessions (PPD) will teach you valuable skills that employers are looking for including communication, time management and life skills that you can take with you anywhere you go! • You will have a regular 1:1 appointment with highly qualified and experienced professionals who will help you to manage your workload, give you valuable feedback and ensure that you meet College expectations. • English & Maths: You may not be sure whether these subjects are relevant to you, but good English and Maths skills will be vital to any career path and we're here to support you in developing yours.
• Work Experience is crucial to preparing you for your next steps and here you will have access to a wide range of employers to make sure you gain plenty of workplace experience. • Careers Advice & Guidance is available throughout your time at CBC from our friendly, dedicated Advisors. They can provide you with a wide range of support including CV writing, UCAS applications, interview skills and much more.

What options are there after completing this course?

Upon completing your course, you have a great range of options available to help you continue your adventure. • After completion of year 2 you could progress to a Level 3 Diploma in ICT Systems or Level 3 in Computing. Alternatively you could look for an Apprenticeship or entry level employment. • Want to know more? Click here to see where this course can take you!

Additional information

Coming to College is a full time commitment and you will need to ensure that you have factored in the cost of travelling to College and potentially to a local work placement. If you are concerned about this, please click here to see what financial support is available through our Student Services team.

Pens, paper and a USB memory stick are essential purchases. We may request contributions are made to trips and outings.

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Course Enquiry

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